Frequently Asked Questions
Everything you need to know about shopping with Nayatoys
What is the typical shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the country.
Are your toys safety certified?
Yes, all products at Nayatoys undergo rigorous testing and comply with international safety standards to ensure they are safe for children of all ages.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you offer international shipping?
Currently, we ship to most major countries. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.